Residency Manual

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• On Tuesday, the phone must be on and available from 6pm Monday night until 11am Tuesday morning. If there are any emergency calls that require consultation with a provider before clinic hours, the call center will contact the on-call resident. SUNY -salaried residents will participate in the phone triage. The telephone triage schedule will be divided as equally as possible amongst all the residents (see attached schedule). A supervising attending (Service Chief, Assistant Service Chief or Section Chief) will be assigned to the resident and will be available for consultation. Both the telephone triage resident and supervising attending must be available by phone at all times during their telephone triage rotation. Consultation with the telephone triage attending must occur for all emergency calls until the resident is emancipated and as needed once emancipated. All information in the electronic health record must be cosigned by the telephone triage attending when the call is taken by the resident when prior to the resident emancipation. Schedule Changes and Coverage: In the event that the telephone triage practitioner (resident and/or attending) is unable to be available for their assignment, it is the individual’s responsibility to find coverage during this period. The resident must find alternate coverage with another resident, and the telephone triage attending must arrange for alternative coverage with one of the other telephone triage attendings. Any changes to the schedule must be communicated to all parties involved (resident, attending). Telephone Triage Attendings Dr. Matthew Bovenzi, Chief of Advanced Care Services

Office: 212-938-5782 Mobile: 585-410-5352 Dr. Eva Duchnowski, Section Chief of Contact Lenses Office: 212-938-4026 Mobile 917-922-0074 Dr. Diane Calderon, Chief of Primary Care Office: 212-938- 5890 Mobile: 917-553-2541 Dr. Amy Steinway, Assistant Chief of Primary Care Office: 212-938-5775 Mobile: 602-614-8399 Dr. Shelby Leach, Section Chief of Pediatrics Office: 212-938-4191 Mobile: 480-371-4148 Dr. Daniella Rutner, Chief of Vision Rehabilitation

Office: 212-938-5834 Mobile: 917-753-1595 Dr. Marianna Butera, Assistant Chief of Vision Rehabilitation Office: 212-938-5899 Mobile: 716-535-0997 UEC telephone triage phone number (Residents Phone) 347-452-7940

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