EMPLOYEE HANDBOOK

Procedure Number:

S-10

Page:

3 of

3

Effective Date:

5/29/1991

Revised: 4/13/2020

Last Reviewed:

3/12/2021

18.Always wear and visibly display your University Eye Center SUNY College of Optometry ID badge and display your nameplate on the counter immediately in front of you. 19.Refrain from personal calls, use of cell phones and/or texting while on duty. Do not use the computer for non-work related reasons. The attention of staff should always be on our patients. 20.Report any unsafe conditions to the Director of University Police immediately. 21.Report any defective equipment to the Equipment Maintenance Technician and or Clinic Manager immediately. 22.Notify the Housekeeping Department if any examination room, waiting area or bathroom needs to be cleaned or disinfected due to a serious ailment. 23.Provide patients with privacy at registration, during examinations and for other appropriate situations. 24. If there is a situation with a patient or staff member that you cannot handle, call your supervisor. 25.Patient complaints should be handled at the local level, to the extent possible. 26.Notify the Nursing staff if any patient or employee becomes injured or ill. 27.Celebrate achievements.

74