EMPLOYEE HANDBOOK NOVEMBER 2022

STATE UNIVERSITY OF NEW YORK STATE COLLEGE OF OPTOMETRY 33 West 42 nd Street New York, NY 10036-8003 (212) 938- 4194

The Patient Financial Services department of the University Eye Center is comprised of two direct units serving the Patient from the front end of finance, through closure.

Patient Financial Services

Patient Accounts

Billing Department

Pt. calls to make an appt.

Pt. is seen by Dr. Charges are submitted.

Billing Department

Pt. arrives, goes to front desk, and is sent to Patient Accts to make payment, submit referral, and update insurance information

submits bill to the insurance carrier. Once payment is received it is posted, if it is denied or delayed. Follow-up is done.

Eligibility is checked, and insurance verified

Patient Accounts When patients come to the University Eye Center for a visit, they may have to pay a co-payment for services, or they may have to pay for some other care that they have received while visiting the clinic. The cashier at the window who receives their payment is a part of the Patient Accounts department.

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