Welcome Brochure

Registration/Patient Information

As a new patient, we will need to collect your information including any insurance. Please arrive 15 minutes before your scheduled appointment to complete the check-in process. On future visits, kindly let us know if any of your information has changed such as: • Name change (please bring proof) • Change of address • Change of email address • New telephone number (home, work or mobile) • Change of insurance for anyone covered under your plan Once you are a patient, you will be asked to register for the University Eye Center Patient Portal. An invitation will be sent directly to your email. It is a free, secure, and confidential online system accessible 24 hours a day that allows you to request your medical records including eyeglass and contact lens prescriptions, update your information, send messages to your doctor, request appointments, and medication refills. In New York State, if you become unable to make decisions for yourself, you must have previously authorized a spouse, parent, or child to make certain critical health care decisions for you. Plan ahead with a Health Care Proxy in which you can designate someone to make healthcare decisions for you if you are unable to make them for yourself. If you already have an Advance Directive, please provide us with a copy. You may obtain a copy of our form on the website or by scanning the QR code. We see patients who have insurance as well as those who need to pay out of pocket. There are two types of health insurance that may help you pay for your eye care services and products: • Vision Care Plans (such as VSP, Davis Vision, or EyeMed) • Medical Insurance Plans (such as Aetna, BlueCross/BlueSheild, and Medicare) Insurance Patient Portal Advanced Directives

We participate with many plans; however, this is regularly updated and subject to change. Please call (212) 938-4001 to verify if we participate with your plan. To see a list of plans scan the QR code.

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