Residency Manual

*Inadequate clinical knowledge, deficient application of optometric knowledge to patient care; deficient technical skills or other deficiency that adversely affects the resident’s performance *Disruptive behavior The resident has the right of written notice that it is proposed to place him/her on probation, or to dismiss him/her from the Program, and has the right to present a written appeal in opposition to that action. This appeal must be made no more than 7 days after notification of the proposed action and should be sent to whom the final decision/statement* was made. If no appeal is made within the seven-day time limit, the decision to take action will be final. If an appeal is received, after review, a final decision* will be made within 7 days of receipt. This decision will be final. *The final decision is rendered and dictated by institutional policy (either SUNY’s or the affiliated site) and/or by the President of SUNY College of Optometry. C. Grievance/Complaint Policies : Grievance procedures are specific to the residency program’s sponsoring organization and its institutional procedures. For example, SUNY provides an Institutional Grievance Policy, with details that appear in institutional documentation, SUNY Policies of the Board of Trustees and the Agreement between SUNY and United University Professions. The following is a general policy for all programs. For more detailed protocol, see the individual program’s institutional policy. The grievance or complaint is first addressed at the local level. The resident will state the grievance or complaint in written form and bring it to the residency supervisor or the institution’s personnel department. The resident must advise the Director of Residency Education of all such actions. If the grievance or complaint cannot be resolved locally within two weeks from the date of the written statement by the resident , the Director of Residency Education, Dean of Academic Affairs, and other faculty and/or staff they deem appropriate, will consider the grievance or complaint. As in keeping with the program’s institutional protocol, the resulting course of action will be final.

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