MSCHE Evaluation Report May 2021

Team Report (Self-Study Evaluation)

Page 13

Procedures that govern student clubs and organizations are documented and described in the Student Constitution, and policies that directly impact students, including those pertaining to transfer credits, are articulated in the Student Handbook. Personalized Support Services After interviewing campus constituencies, the team confirms that the College’s approach to supporting the student experience is effective and consistent with the College’s mission and goals. The College coordinates student orientation, advising, tutoring, mental health services and career development events and activities to support the needs of its students. Of note, the College quickly pivoted in response to the pandemic and adapted these services to a remote environment.  The College held a virtual orientation in fall 2020 but intends to resume in person orientations in fall 2021.  Even pre-pandemic, health care and mental health services were available to students but given the additional stressors related to the pandemic and related to social justice, the College recognized the need to expand services. A licensed clinical psychologist is available to students, and the college covers the cost of the first five visits. In response to Covid-19, the College implemented a peer mental health support program that includes more than 20 faculty, staff, and students who obtained Mental Health First Aid certification. Additionally, the College leveraged a phone app, SafeInSight , that allows students to access mental health services remotely to help remove barriers to accessing these resources.  The Career Development Center sponsors multiple events to support students in job searches, contract negotiations, networking, and other support needed for career development, all of which were in place prior to the Covid-19 pandemic. While the annual, in-person, Career Symposia have been cancelled due to Covid, the Career Development Center ran three additional virtual career development sessions.  Students complete the Student Loan Exit interview counseling prior to graduation, and the director of financial aid is available for follow-up counseling sessions. The College has several highly personalized mechanisms in place to support the needs of students who are identified as underperforming. These include:  The Academic Advising Program, which supports students who may be underprepared or underperforming during the didactic portion of their curriculum. Students who are identified throughout their first three years are assigned faculty advisors who develop an individualized student plan.  The Clinical Enhancement Program supports students not meeting minimal competencies in clinical programs. Students in need of additional support are assigned a clinical faculty coach who develops a clinical enhancement plan based on the students individualized needs.  In response to academic performance data from Gap Exam results, and prior NBEO examination data, the College implemented a Board Assistance Program that provides diagnostic and organizational support to students. Again, a faculty specialist designs an individualized strategy for student success on the NBEO exams.

Assessment of Effectiveness of Support Programs