MSCHE/ACOE Self Study

and resolving patient complaints, grievances and appeals. 8.2.8 Clinic programs must have established procedures to address risk management such as liability, security and safety. 8.3 Eye and vision care services provided must be consistent with accepted and well established health care standards such as clinical practice guidelines. *Depressing the CTRL key while clicking on a link will take you to the highlighted heading. You can return to the beginning of this document by simultaneously pressing the CTRL and HOME keys. Left clicking on an appendix while depressing the CTRL key will open the appendix in a new window. 108 109

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