EMPLOYEE HANDBOOK

PRESIDENT’S MESSAGE

Welcome to the State University of New York (SUNY) College of Optometry and to the University Eye Center (UEC). As an employee of the UEC, you are now an important part of our health care team dedicated to providing the eye and vision care needs of New Yorkers and patients in the Greater New York region and beyond. I hope that you will enjoy your new position and embrace the responsibilities and important role you will play helping people see. As an eye and vision health care community, we have a tremendous obligation to assure that we provide the highest quality care for our patients and are continually seeking ways we can improve our services care. By taking pride in your work, you can help us achieve those goals. The University Eye Center Employee Manual contains policies and procedures that help to ensure the quality of care we provide to our patients. I encourage you to use it to help guide you to be the most effective member of our team you can be. Thank you for your commitment and dedication. David Troilo, PhD President, SUNY College of Optometry

VICE PRESIDENT’S MESSAGE

I would like to welcome you as a valued member of the University Eye Center, the patient care facility of the SUNY College of Optometry. As a new member of our team, we recognize that there is a significant amount of information to absorb. This manual was developed to provide you with easy access to general information about our organization. I encourage you to be an active member in our community and to take full advantage of the orientation you will be provided with. As a health care facility we take pride in the exceptional care we provide our patients. The total patient experience is paramount to our success. As such, we each have a role in the experience of our patients — regardless of your specific job function. Thank you for joining our team and sharing in our commitment to patient care, education and research. I look forward to working with you to achieve our goals and hope that you will have a long, productive and satisfying career at SUNY. Liduvina Martinez-Gonzalez, MS, FACHE Vice President for Clinical Administration and Executive Director of the University Eye Center 5