EMPLOYEE HANDBOOK NOVEMBER 2022

PRESIDENT’S MESSAGE

I am pleased to welcome you to the State University of New York (SUNY) College of Optometry and to the University Eye Center (UEC). As an employee of the UEC, you have joined a health care team dedicated to caring for the people of New York City and beyond. I hope that you will take exceptional pride in your work and in the positive impact you will have on people and their ability to see. As a health care community, we have a tremendous obligation to assure that we provide the highest quality of vision care and to continually seek ways in which we can improve that care. The University Eye Center Employee Manual contains policies and procedures that help to ensure quality of care for all of our patients. I encourage you to make full use of the Employee manual as you strive to work well as an individual and as a member of our team. Thank you for your commitment and for your contributions. David A. Heath, O.D., Ed.M. President, SUNY College of Optometry

VICE PRESIDENT’S MESSAGE

I would like to welcome you as a valued member of the University Eye Center, the patient care facility of the SUNY College of Optometry. As a new member of our team, we recognize that there is a significant amount of information to absorb. This manual was developed to provide you with easy access to general information about our organization. I encourage you to be an active member in our community and to take full advantage of the orientation you will be provided with. As a health care facility we take pride in the exceptional care we provide our patients. The total patient experience is paramount to our success. As such, we each have a role in the experience of our patients — regardless of your specific job function. Thank you for joining our team and sharing in our commitment to patient care, education and research. I look forward to working with you to achieve our goals and hope that you will have a long, productive and satisfying career at SUNY. Liduvina Martinez-Gonzalez, MS, FACHE Vice President for Clinical Administration and Executive Director of the University Eye Center 5