ACOE_Self-Study

Staff The Library is operated by a staff of six people: Library Director, Associate Librarian, Serials and Document Delivery Services Manager, Library Outreach and Services Coordinator, Evening Administrative Support, and Administrative Support. The Library Director and Associate Librarian are members of the Faculty and have M.L.S. degrees from ALA accredited library schools, as well as second master’s degrees. The Library Director is also a Distinguished Member of the Academy of Health Information Professionals. Each of the other members have more than ten years of service at SUNY Optometry. Curriculum vitae of the Library Director and Associate Librarian can be found in Appendices VII-11 and VII-12 . Responsibilities of staff members can be found at http://www.sunyopt.edu/library/about_the_library/staff_directory. or in Appendix VII-13 . The Office of Information Technology Services provides, maintains and supports specialized computer systems and provides resources and services to maximize the efficiency and effectiveness of the Academic, Clinical, Research, Business and Administrative functional areas across the institution. ITS provides high quality technology services throughout the College community, including supporting the College’s academic and clinical teaching programs. IT ensures high availability, dependability and reliability of the campus wired and wireless network infrastructure, electronic mail and conferencing system, as well as campus servers. That includes ensuring that information is secure, available and that appropriate disaster recovery protocols are in place. ITS also provides comprehensive technical support throughout the College community, as well as training and web development and programming services. In addition, ITS oversees and maintains one of four designated University-wide Video Conferencing System (UVCS) sites within the State University of New York system. ITS staffing is currently comprised of 13 full-time individuals. The organizational chart for ITS can be found in Appendix VII-14 . The entire College community, including all students and faculty are provided with a network user account and an email account with access to campus network resources. The network user account not only allows users access to the campus network, but it is also used to access a private network directory (H: drive) to store files, as well as to access other online network resources and applications. All faculty are provided a computer and on a regular basis, computer equipment and peripherals are upgraded or replaced. All high-priority computer equipment are on annual maintenance contracts - either 24x7, 7days/wk or 9x5, M-F. All other technology equipment is maintained and repaired in-house. The IT equipment replacement policy can be found in Appendix VII-15 . The Office of Information Technology Services currently offers one-on-one student and faculty course training as requested and offers tip sheets on logging onto the campus network and accessing Office 365. ITS also subscribes to Hoonuit, formally Atomic Learning, the online Information Technology The mission statement for the Office of Information Technology Services (ITS) is as follows:

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